If you have not received a reply e-mail from KIP

 People who send us e-mails include :

- Those who are taking or have finished the on-line treatment program.

- Those who want an initial consultation on taking the treatment program. 

- Those who are looking for ways to solve psychological problems on their own.

We receive more than a few hundred e-mails every day, but we make sure to reply to all the e-mails we receive. If you have not received a reply e-mail from KIP in a few days after you sent the first e-mail, please, check for the following :

1. Please, check whether the reply e-mail from KIP is categorized as a spam e-mail and look for it in your spam mail box. 

2. Please, check whether KIP mails are set for 'spam mail' or 'block'. Then, please, change its setting to 'regular mail'

3. Your mail may be sent outward to KIP, but somehow you may not receive mails from KIP. Then, please, send another e-mail using your different e-mail address. 

There may be still other cases of e-mails being blocked from receiving.

If you have not received a reply e-mail from KIP in a few days after you sent the first e-mail, please, send us another e-mail and include your extra e-mail address as well. 

Thank you very much.